People-Centered Internet Announces Launch of Global Help Desk

Palo Alto, CA, Oct. 26, 2020 — People-Centered Internet (“PCI”), a California-based 501(c)3 organization with a mission to “put humanity at the center of the Internet,” today announced the launch of the Global Help Desk (“GHD”). Applying the same principles that guided the Internet’s decentralized growth, the GHD will serve as an online network to connect people with a web of goods and services that are proven to address problems that span geographies and communities, acting as a coordinated, accessible and scalable toolkit for solutions-based digital capacity building.

“The pandemic has highlighted fractures in our economic and social systems everywhere in the world,” said PCI co-founder Vint Cerf. “The pandemic is telling us what is missing in our society. We have to allow parallel efforts that may not even be coordinating with each other to end up having a mutually constructive consequence. The effect will be improving access to education for literally billions of students across the world.”

The GHD initiative kicked off at this year’s Science Digital at United Nations General Assembly 75 event, where leaders from across the globe presented three acts: “The Art of Learning,” “The Art of Health,” and “The Science of Thriving.” Using the United Nations’ Sustainable Development Goals as direction, the GHD is beginning with a pilot project in education at a Girls Academy in Rwanda. 

People-Centered Internet is issuing a call out for volunteers to collaborate on the initiative. “PCI is uniquely positioned to take on this challenge by leveraging technical expertise and resources from across sectors and nations,” said Fung. “We also know that our individual best is never as good as our collective best. So we encourage everyone with problem-solving solutions to engage. We want to ensure that we have the focus to solve problems but also the elasticity to change and reflect all kinds of great solutions.”

To assist in the administration of the data to be permissioned and distributed across the network, the GHD will be working with Indais, a data-custody solutions provider, for data custody and secured distribution, connecting with all partnering groups and organizations. 

“We are honored to serve as the technology backbone for this important initiative,” said Nicole Patrice De Member, co-founder and CEO of Indais. “We believe that data’s value is most realized when it can flow safely and securely to the people who need it — and have a good reason to need it — most. We want to help amplify solutions around the globe so that everyone can benefit from the effort and good work that so many have put forward.”

About People-Centered Internet

People-Centered Internet (PCI) is a 501(c)3 nonprofit organization working to ensure that the Internet is a positive force for good, improving the lives and well-being of people around the world. This includes promoting connectivity, fighting disinformation, contributing to the discussion about technology ethics, supporting the development of people-centered applications and initiatives, advising policymakers, and leveraging technology to help communities be more resilient.

About Indais

Indais is a data custody software firm founded in 2016. The platform uses data field-level permissioning and a highly intuitive front end to ingest large quantities of data and help it flow in a secured and compliant environment to the right people to help solve big problems. For more information, please visit


People-Centered Internet
Sarah Wright 
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Anthony Lacavaro
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Posted in Mei Lin Fung, PCI Community, PCI News, Policy & Governing and tagged , .

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